Refund Policy

Refund Policy

Gleeon Refund Policy


Welcome to (the “Site”), owned and operated by OPENBINACLE UG (“OpenBinacle” “we” “our”). We are a company registered in Germany.

We are a subscription service that provides our members (“you” “yourself” “Users”) with access to content including but not limited to access to motion pictures, television and other audio-visual entertainment (“content”) delivered over the Internet, to Internet enabled devices.


These Terms of Use, including our Privacy Policy (the “Terms”) govern your use of our service. As used in these Terms of Use, “GLEEON service”, “OPENBINACLE”, “our service”, or “service” means the subscription service provided by our company for discovering and watching the content, including all features and functionality, the Site, content, user interface and software associated with our service.


Acceptance of Terms of Use


By accessing, visiting, using or browsing the GLEEON.COM service, via this Site or any other device or other technology, you accept and agree to be bound by the Terms. Please read carefully. Further, you shall be subject to any posted guidelines or rules applicable to our service, which may be posted and modified from time to time. All such guidelines are hereby incorporated by reference into the Terms.




Payment Methods


Payments can be made via credit card, Visa Card, MasterCard, or via any other payment method accepted by ("Payment Method") do not retain or keep subscribers card details in our databases, such as card numbers, credit card validity or expiration dates, Cvv. Subscribers payment details are only processed on our Payment Gateway Server. Payment Gateway is subjected to implementation of full 3D Secure (Mastercard SecureCode and Verify by Visa) which will protect cardholders from unauthorised use.

In order to ensure safe, secure and successful subscription on Payment Gateway, subscribers (cardholders) must get a Secure (Mastercard SecureCode or Verify by Visa) from their respective banks before successful payment transaction can take place on Portal. This is to ensure that our platforms are safe from fraudsters who use stolen cards to consummate transactions especially when it comes to betting, gaming, lottery, air time vending and video streaming etc…


Refund Policy

All fees and charges are non-refundable including refunds for your stolen cards used on our Payment Gateway Server platforms, partial subscription and content not watched. Very rarely, if there are special circumstances where determines it is appropriate (e.g., the service is unavailable for days due to technical difficulties), we may provide credits to affected subscribers. The amount and form of such credits, and the decision to provide them, are at Portal sole and absolute discretion, and the provision of credits in one instance does not entitle anyone to credits in the future under similar or different circumstances.


Cancelling your subscription

You can cancel subscription plan to premium content at any time, only if you have not effected payment successfully on our Payment Gateway Server, otherwise you may wait for subscription plan to automatically expire by itself. However note that WE DO NOT OFFER REFUNDS FOR PARTIAL SUBSCRIPTION.


Password and Account Access

You must provide accurate and complete information when creating an account during Registration. You may check, following subscription instructions to determine whether your information is current and accurate, and if not, correct or update your registration data.

You are responsible for all uses of your password. You agree not to assign, transfer; sublicense your rights as a user to the Site.

If OpenBinacle Ltd determines, or has reasonable grounds to believe in its sole discretion that information you provided is inaccurate, incomplete, misleading or designed to deceive, OpenBinacle Ltd reserves the right to immediately suspend or terminate your account, with or without notice to you, and without refund of any sums you have paid as a subscriber, and refuse to grant any and all current or future access to use of the Services, and any benefit to which you may be entitled through your access and use of the Site.

You agree to promptly update your information, following subscription instructions, in the event of any known or suspected unauthorized use of your subscription, or any known breach of security including loss, theft, or unauthorized disclosure of your password. In the event of a breach of security, you will remain liable for any unauthorized use of your subscription until you update your information and for any losses OpenBinacle Ltd suffers due to the unauthorized use of your account.


Termination, Modifications, Suspension

We hope not to and we will be more glad if we don’t loose you, but we may change, suspend, or discontinue - temporarily or permanently - some or all of the service (including the content and the devices through which the service is accessed), with respect to any or all Users, at any time without notice. You acknowledge that we may do so in OpenBinacle LTD’s sole discretion. You also agree that OpenBinacle LTD will not be liable to you for any modification, suspension, or discontinuance of the service, although if OpenBinacle LTD suspends or discontinues the service, OpenBinacle LTD may, in its sole discretion, provide you with a credit, refund, discount or other form of consideration. However, if OpenBinacle LTD terminates your account or suspends or discontinues your access to service due to your violation of these Terms, or any applicable law, rule or regulation, or engaged in other inappropriate conduct, then you will not be eligible for any such credit, refund, discount or other consideration.


Customer Support

If you have any questions concerning the use of the Site or these Terms, please contact customer service by sending an email request to This email address is being protected from spambots. You need JavaScript enabled to view it.